Course curriculum

  • 1

    Introduction

    • DeskDirector Automation - Introduction

    • Introduction to DeskDirector Automation - APIs and Power Automate
  • 2

    Power Automate

    • Your First Flow - Finding Stale Tickets

    • Walkthrough - Your first flow
  • 3

    DeskDirector Functions

    • Automation Using DD Functions with (Http+Swagger

    • Walk through - Using HTTP+Swagger to access the DD Functions